ConnectBoard overview

Integrated WhatsApp communication and customer engagement tool

Manage your business conversations with a shared inbox, campaigns, automated replies and smart customer organization.

  • Free to get started
  • WhatsApp Business API
  • Secure and reliable
Customer support team collaborating on WhatsApp conversations at a desk
Why ConnectBoard

Beneficial and faster

Speed up customer replies and organize your WhatsApp conversations with one shared inbox and engagement tool.

  • One shared inbox

    Every WhatsApp conversation in a single team view, so no message gets lost between personal phones or spreadsheets.

  • 50%

    Faster response times

    Cut average reply time by up to 50% with templates, auto-replies and smart routing to the right team member.

  • 35%

    Higher engagement

    Boost customer engagement by 35% with targeted campaigns, follow-up reminders and organized contact management.

Who it's for

Best fit for every business and team

A perfect tool to manage WhatsApp customer conversations for every type of business and team, so you never miss a lead.

  • E-commerce & Online Stores

  • Real Estate Agencies

  • Healthcare & Clinics

  • Marketing & Ad Agencies

  • Customer Support Teams

  • Education & Coaching

  • Travel & Hospitality

  • Event Management

  • Sales Teams

  • Beauty & Wellness

  • Automotive & Service

  • Retail & D2C Brands

A professional replying to WhatsApp customers on her phone while on the move
Web app

Reply from anywhere

Manage your WhatsApp conversations from any browser, with the same shared inbox and full customer context.

  • Pending and overdue follow-ups

    See every pending follow-up and overdue reminder at a glance.

  • Reply with templates

    Use saved quick replies and templates to answer faster.

  • Customer details at hand

    See contact info, notes and tags before you reply.

  • Campaigns and broadcasts

    Send targeted WhatsApp campaigns to segmented lists.

Security

Your customer data is safe with Flowpot

Secure your customer conversations with controlled access, encryption and reliable records.

We follow industry-standard guidelines for data and communication security, covering data encryption, conversation records, user access and team permissions.

  • Hosted securely in the cloud
  • HTTPS encryption for every transfer
  • Encryption for customer data
  • Controlled team access and roles
  • Reliable conversation records and audit trail
Get started, it's free!
Get started

Your conversations, always organized

Access ConnectBoard from any browser and manage WhatsApp conversations with your team. Questions? Email us at [email protected]